I have been finding that increasingly I am out at the APN computers helping people. Whilst I love this and see it as an extension of my other job (IT Network Support for CHB District Council) I am interested to know what other libraries are doing regarding this.
I have a growing number of elderly coming in and having sessions with me and these can take up to half my day. It is not so much a case of sending them to FAQs as it is not so much the mechanics they want to know about but the possiblilites.
I run regulated sessions already but it is the increasing amount of one off help sessions that take the time.
Do any other libraries run orientation sessions on APN and or help sessions?
CHB District Libraries