Posts Tagged ‘libraries’

Helping the public

October 20, 2008

I have been finding that increasingly I am out at the APN computers helping people. Whilst I love this and see it as an extension of my other job (IT Network Support for CHB District Council) I am interested to know what other libraries are doing regarding this.

I have a growing number of elderly coming in and having sessions with me and these can take up to half my day. It is not so much a case of sending them to FAQs as it is not so much the mechanics they want to know about but the possiblilites.

I run regulated sessions already but it is the increasing amount of one off help sessions that take the time.

Do any other libraries run orientation sessions on APN and or help sessions?

Ngai

CHB District Libraries

WiFi2go

September 30, 2008

 

Thursday afternoon, a week ago. The new WiFi equipment has arrived and I’m keen on checking how good our network coverage will be. WiFi hotspot at Buller Library would give our increasing deman on online access new options.  Our IT suggested getting a technician in, but maybe I can do it?  Blond Librarians…. Stop!  Didn’t the hardware come with a manual?

 

Pick up APN-Helpdesk instructions – they have very good DIY photos included; I like that – and quickly run through the set-up, pluck in some cables and ….. done! A nice melody indicates an established connection.

 

The first staff laptop is already detecting a signal. Wow. Let’s try another laptop in a different area. Signal strength between 3 and 4, internet traffic: really F A S T.

 

Feel attempted to skype my sister in Berlin, but hello! – I don’t have a web-cam on my laptop. Maybe a bit of youtube, Google Earth and I-tunes. Not a prob for APN WiFi; data coming up quickly as.

 

So it looks like I can move further to promoting the new service. Oh, it just comes into my mind that we plan a workshop on how to use the internet for family research. With WiFi we can take more learners on board! And I can let council staff know that our meeting room has coverage too. Pretty good for training sessions. Or I could invite high-school students to run a WiFi party, and I will design a nice poster with a big WiFi symbol on it…

 

My mental brainstorming is disrupted. Two customers are working on their laptops in the study room and want to know how they can print out downloaded files. Maybe I don’t even need to promote WiFi?

 

Next day I have a go in front of the library building. Still enough coverage to do home-banking in the car. I think of all these happy campers. What a pretty cool “WiF2go” you can discover throughout New Zealand libraries.